Privacy & Cookies

Last updated: 22 September 2026

Glenbarr Stores respects your privacy. This notice explains how we use personal information when you visit our website, contact us, make an enquiry, book an experience or room, or place an order.

Who we are

Glenbarr Stores is the organisation responsible for the personal information described in this notice.

Address: Glenbarr Stores, Barr Hill, Glenbarr, Tarbert, Argyll PA29 6UT
Email: glenbarrstores@outlook.com
Telephone: 01583 421200

Information we collect

Depending on how you interact with us, we may collect:

  • your name, email address, telephone number and postal or billing address;
  • details you provide in an enquiry, booking, order or special request;
  • correspondence and records of our communications with you;
  • transaction and payment-related information needed to complete a purchase (full card details are handled by the relevant payment provider, not stored by Glenbarr Stores); and
  • technical and usage information, such as your browser, device, IP address, pages visited, referring page, clicks and timestamps, when permitted through our cookie controls.

We normally receive this information directly from you. We may also receive relevant booking, order or payment information from a service provider you use to complete a transaction with us.

Why we use your information

We use personal information to:

  • respond to enquiries and help plan visits;
  • take and manage bookings, orders, deposits and payments;
  • provide the products, accommodation, experiences or services you request;
  • keep necessary business, accounting and transaction records;
  • operate, secure and improve our website and services; and
  • comply with legal obligations or protect our legitimate interests and legal rights.

Our lawful bases are usually taking steps at your request or performing a contract, complying with legal obligations, and our legitimate interests in running and improving Glenbarr Stores. We rely on consent where required, including for non-essential cookies and any optional direct marketing.

Who we share information with

We share information only where reasonably necessary with trusted providers that help us operate, including:

  • Squarespace, which hosts this website and provides website analytics;
  • Microsoft/Outlook, which provides our email service;
  • booking, payment and voucher providers used to complete your request, including Vouchercart when you follow our Gift Vouchers link;
  • professional advisers, insurers and IT support providers where needed; and
  • public authorities or regulators when required by law.

These providers process information under their own terms and privacy notices. Some providers may process information outside the UK. Where UK data-protection law applies, appropriate safeguards must be used for those transfers.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected. The period depends on the type of enquiry, booking or transaction, our operational needs, legal and accounting requirements, and the time limits for potential claims. We securely delete or anonymise information when it is no longer needed.

Your data-protection rights

Depending on the circumstances, you may have the right to ask us for access to your personal information, correction, deletion, restriction, portability, or to object to how it is used. Where we rely on consent, you can withdraw it at any time without affecting earlier lawful use.

To exercise a right, email glenbarrstores@outlook.com. We may need to verify your identity before responding. You can also complain to the Information Commissioner’s Office, the UK data-protection regulator.

Cookies

Cookies and similar technologies are small files or stored identifiers that help websites function, remember choices and understand how visitors use them.

Necessary cookies

Squarespace uses necessary cookies and local storage so the website can load securely and provide features such as navigation, redirects, account or checkout functions, and remembering cookie choices. These technologies are required for the site to work and cannot be switched off through our consent tool.

Analytics and performance cookies

With your permission, Squarespace may use analytics and performance cookies—such as ss_cid, ss_cpvisit, ss_cvisit, ss_cvr and ss_cvt— to help us understand visits, traffic sources and how people use the site. Non-essential cookies are restricted unless you consent through the cookie banner.

Our cookie-control cookies remember your choices for up to 30 days. Squarespace’s current cookie list and durations are available in The cookies Squarespace uses.

Managing cookies

Use the cookie banner or the Manage cookies link on this website to accept, reject or change non-essential cookie choices. You can also control or delete cookies in your browser settings, although blocking necessary cookies may affect how the website works.

Third-party websites

Our website links to services and websites operated by other organisations, including social networks, maps, review sites and our voucher provider. Their own privacy and cookie notices apply when you visit them.

Changes to this notice

We review this notice when our services or data practices change. The date at the top shows the latest update. Questions about this notice can be sent to glenbarrstores@outlook.com.